FIFA have been forced to apologise after a series of tweets from their official Twitter account caused some major confusion among the supporters who had bought tickets for the Women's World Cup tournament in France.
The governing body faced some major backlash after fans discovered that despite purchasing tickets as a cluster, they were not seated together.
However, "an exception could be made for parents whose seats are not next to the seats of their underage children".
Disgruntled fans responded furiously, calling the situation "ridiculous" and demanded that the ticket arrangement be changed according to their needs.
TICKETING ALERT — FIFA Women's World Cup (@FIFAWWC) May 20, 2019
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Vous pouvez maintenant imprimer vos billets pour la #FIFAWWC
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A tweet posted at 9:58am on Tuesday said: "Dear fans. We have noted some of your comments, re: your tickets. When you placed your order, a message indicating not all seats would be located next to each other did appear, before confirmation of your purchase. Unfortunately we will not be able to modify your order."
"However, an exception could be made for parents whose seats are not next to the seats of their underage children (18 years old and younger)."
Fifa apologies for initial response to Women's World Cup tickets row https://t.co/HkH5plNMd8— The Independent (@Independent) May 21, 2019
"The previous tweets regarding FIFA Women's World Cup tickets allocation were published without a full understanding of the situation and we apologise for that," a statement read. "The issues were faced by less than one per cent of fans requesting tickets for the semi finals and the final.
"FIFA and the Local Organising Committee are confident the problems will be solved and the fans will be able to enjoy the matches as they envisaged."
The World Cup commences on June 7th.